Stress, Vicarious Trauma and managing wellbeing

Monday, 1 June 2020
Online | 2.30pm-4.00pm

This course aims to develop emotional resilience amongst staff by exploring stress, Compassion Fatigue, burnout and Vicarious Trauma both in the context of the current COVID-19 pandemic and from a wider perspective. Participants will explore strategies and techniques for managing self-care and emotional wellbeing and supporting others.

What will you learn?

Module one: Introduction to Stress and self-care 

In this session participants will:

  • Map external and internal pressures that impact on stress
  • Explore the psychological and physiological symptoms and impact of stress and stress related conditions
  • Be introduced to the symptoms of Compassion Fatigue, Burn Out and Vicarious Trauma
  • Discuss unhelpful thinking patterns (Cognitive Distortions)
  • Practice Cognitive Behavioural Therapy and Positive Psychology techniques for stress management.

Module two: Applying the Principles of the PERMA Model for Emotional Wellbeing during COVID-19

In this session participants will:

  • Explore Seligman's PERMA Model for Emotional Wellbeing 
  • Discuss practical strategies for implementing the PERMA Model for Wellbeing to manage self-care during COVID-19.

Module three: Supporting others during COVID-19

In this session participants will:

  • Be introduced to elements of the Psychological First Aid (PFA)Cycle
  • Discuss self-care/ protection when offering PFA to someone
  • Explore the practical application of elements of PFA during COVID-19

Participants will also be provided with Workbooks in a PDF format that will include: 

  • Key notes
  • Worksheets for self-study
  • Further resource recommendations

Who is this course for?

Frontline workers and managers within homelessness and supported housing settings.


How our online training courses work: Each course subject consists of 3 live interactive training modules, which will take place over 3 consecutive weekly installments. The course will be tailored to address the needs of the sector during COVID-19. When you sign up, you will be signing up for all 3 modules.

Module 1: Monday, 1 June  2020 | 2.30pm-4.00pm

Module 2: Monday, 8 June 2020 | 2.30pm-4.00pm

Module 3: Monday,  15 June 2020 | 2.30pm-4.00pm


£75.00 per person - all three modules are included in this price

Payment is via PayPal. For bookings of 3 or more places, an invoice can be raised - please email to make bookings to be invoiced.

This course is also available to be booked for staff teams of up to 20 people, to be delivered online "in-house" in live interactive sessions on dates to suit your organisation.

Please contact or telephone James on 07375 042 815​ for more information. Prices are from £700 for up to 20 staff members.


For individual/small group bookings for the dates above - Book your place

I really enjoyed the training and the subject matter, it was really well presented and Jo was brilliant, very friendly and informative. I would attend again and am interested in pursuing this further.

Sara Cockrill,

Talk To Us

James Cuming

Training manager

James our training manager develops and manages Homeless Link's in-house training programme.

Telephone: 020 7840 4450
Twitter: @TrainingHL