Phone 24/7. Application form completed by prospective agency. Interview. Risk assessment. Require proof of ID for claiming Housing Benefit.
Agencies should phone or call in Mon-Fri 9am-5pm or write. Application form. Interview. Require proof of ID. Prefer additional information and input from referral agency.
Interview, needs and risk assessments. Require proof of ID and background information from agencies involved with the applicant. Police vettings.