Initial contact by phone Mon-Fri 9.30am-5pm. Need to speak to applicant as well as agency. If there is a vacancy and applicant meets referral criteria, place offered immediately. Referral form completed on phone.
Phone or call in 8am-8pm daily. Application form and interview. Prefer to meet with Probation Officers and social workers wherever possible. Require 2 references and history of accommodation for last 5 years.
Agency referrals only. Applications via gateway scheme, completed by referral agency prior to interview. Need proof of identity, eg birth certificate, national insurance number. Risk assessment from agency required.