Phone 24 hours a day - if phoning at night, will be asked to leave a daytime contact number or asked to re-contact during the next working day - or call in during office hours.
Phone, call in daily 9am-5pm or email for application form or apply on-line via website. Forms completed by referring agency and/or prospective resident. Interview to assess support needs and suitability. Require ID for Housing Benefit.
Phone Mon-Fri 9am-5pm. Basic details taken over phone. Interview.