Phone hostel 24 hours daily or call in at Housing Advice Centre, Wesley House, Corporation Street, St Helens Mon-Fri 9am-5pm. All applicants must be assessed by Housing Advice Centre. Need proof of benefits entitlement/income.
An initial enquiry for service is made to Birchwood, the young person is then invited in to interview/assessment at the Centre or one of our offsite offices. At this point the young person’s support needs/risk will be assessed. A decision can be made to either accommodate the young person, place them on our waiting list or sign post to other services.
Referrals can be emailed at any time. Assessments will be offered Monday to Friday between 10am and 4pm. Referral form can be requested via post or email. Applicants will ideally provide ID and proof of benefits (if available). References will be requested as part of the assessment process.