All referrals go via the HUB, (Harrogate Borough Council Housing Options). Phone, call in Mon-Fri 9am-5pm or write. Interview and application form. Risk assessment. Need ID to apply for housing benefit and right to rent.
Phone, call in Mon-Fri 9am-10pm or write. 5 spaces are for referral from Watford Borough Council. Application form completed by prospective resident and agency prior to interview. Require proof of ID and references.
Phone daily 8am-9pm for electronic Application form. Assessment conducted within 14 days, decision after a further 7 days. Background checks made with agencies which have previously worked with the person. Require proof of ID - NI card/passport. May require medical history and social reports if appropriate.