Phone daily 9am-8.30pm - may accept referrals later in emergency. Applicant/agency completes referral form prior to interview. Require proof of ID and background information about history of homelessness, offences, etc. If referring offenders or people with substance misuse issues a referring agency risk assessment may be required.
Direct referrals Phone on 0121 477 4644 ext 401 SIFA Number : 0121 766 1700 Youthline (0300 303 0099, 24 hours daily) which is responsible for assessing the support needs of young people aged 18-25 in Birmingham and for arranging appropriate levels of support.