Interview and assessment may be face to face, details may be taken by phone or referral form may be forwarded from Birmingham Gateway supported housing access point. Beds allocated on first come first served basis.
Phone Birmingham Gateway who will complete an application form then they send it to the service. New customers must make a claim for housing benefit on next working day. Stay at Zambesi is for 3 months only then the customer will move into available Step-down accommodation in the city for a maximum 6 months.
Phone Mon-Fri 9am-5pm or email for a referral - short telephone application to complete or fill in form and post it back. One to one needs assessment. Require supporting reports for those in receipt of other services.
Phone the Vulnerable Adults SPA Mon-Fri 9am-5pm who will assess whether referral into supported housing is appropriate and if so identify whether there is an appropriate vacancy in this or in other projects in Birmingham.
Phone St Basils Link Mon-Fri 9am-5pm, or Youthline 0300 303 0099 daily 24 hours - this is a partnership between St Basils and 4 other organisations. Interview, and needs and risk assessment at The Link. Placed on pre-registered list if suitable. When vacancy arises The Link carry out up to date background checks.