Initial contact by phone Mon-Fri 9.30am-5pm. Need to speak to applicant as well as agency. If there is a vacancy and applicant meets referral criteria, place offered immediately. Referral form completed on phone.
Call in, phone 24 hours daily, email or write. Application form completed by prospective resident. All applicants are police checked, takes up to 8 weeks. Interview assesses housing need, require proof of ID and proof of income.
Phone Mon-Fri 9am-8pm or email. Application form completed by prospective referral and agency. Require proof of ID. Referrals who have come through the criminal justice system need to provide details of previous offences, Oasys report and risk assessment.