Phone Mon-Fri 8am-10pm, Sat-Sun 9am-5pm. Application form completed by prospective resident and agency. Interview at project. Carry out background checks after the interview.
Call in or phone 24 hours. Brief informal interview. No application form.
Phone Mon-Fri 9am-5pm. Interview and needs assessment.
Referrals via Housing Options Service or contact The Y in person or by phone for further advice.
Phone or call in Mon-Thurs 8.30am-5.15pm, Fri 8.30m-4.45pm, 24 hour emergency on-call service. Housing Options Officer completes application form.
Named agency referrals. Interview.
Application form. Assessment. Decision made within 48 hours.