Phone or call in during office hours. Application form and interview with 2 members of staff. Require as much background information from referring agency as possible. Require guarantor for residents under the age of 18.
Phone or call in daily any time within reason for an application form or download from website, complete and sign before submitting. Checks completed with other agencies, eg Social Services and Probation, and risk/needs assessment completed. Informal interview and assessment. Social Services and Probation checks as appropriate. Require proof of ID.