Call in or phone Monday to Friday 8 - 10pm. Saturday and Sunday 10am - 10pm. All referral should be made via The Avenue by agencies. Any individuals self-referring will have their information added to The Avenue by staff on site.
Phone or call in daily any time within reason for an application form or download from website, complete and sign before submitting. Checks completed with other agencies, eg Social Services and Probation, and risk/needs assessment completed. Informal interview and assessment. Social Services and Probation checks as appropriate. Require proof of ID.
1. Application form completed on paper or online - support can be provided to help complete if self referral
2. Risk assessment (if being completed by another referring agency)
3. Interview and assessment completed once applicant has met all eligibility criteria