Phone or call in Mon-Thurs 8.30am-5.15pm, Fri 8.30m-4.45pm, 24 hour emergency on-call service. Housing Options Officer completes application form.
Phone, email or call in daily 7.30am-10pm. Agency complete application form and risk assessment prior to assessment. Require social work, psychiatric, probation reports, care plans if appropriate.
Referral forms should be posted, faxed or emailed. Risk assessment. Pre-assessment within 2 working days, if full information given assessment interview within 5 days. Immediate entry is there is a vacancy.