After referral is received, interview with 2 staff members. combined needs and risk assessment. Offer of room will be given within 12 -24 hours. If no room available then the applicant will be put on waiting list.
Initial contact by phone Mon-Fri 9.30am-5pm. Need to speak to applicant as well as agency. If there is a vacancy and applicant meets referral criteria, place offered immediately. Referral form completed on phone.
Referral to the HUB a time out or CYPS worker will then complete an assessment of needs this will then be authorised by the HUB co-ordinator and referred to pathway 1 or pathway 2 accommodation.
9am – 5pm Mon - Fri
Enquiries can be made at any time to the 24 hour helpline (0800 567 7699), however for referrals please call Monday to Friday between 9am – 5pm, if you are unable to do so you can call out of these hours and a scheduled call back will be booked to make a referral.
Referrals can also be completed and submitted online, details can be read here: https://www.porchlight.org.uk/commissioners-and-professionals/our-services/housing-and-homelessness-services
Phone Mon-Fri 9am-5pm. All applicants must register with Coventry City Council for housing. Interview with referring agency worker where applicable. Require proof of ID and background information. Any enquiries contact us via email on firstname.lastname@example.org or by phone on 0247 659 7009
Phone Mon-Fri 8.30am-6pm for an application form, or download from website, which must be completed before interview. May require some background information eg probation or psychiatric reports. Assessment of priority need when vacancy arises.