The most common way to refer is via the Inform website (administered by the city council). If it is a self-referral, or the referring agency does not have access to Inform, they can contact Railway House for an application form. Suitable applicants will be invited for interview, and may bring the referrer/support worker or friend with them.
Write, phone or call in Mon-Fri 9am-6pm. Application form. Interview. Require proof of ID and background information. May request references. See further information regarding applicants undergoing drug treatment.
Phone Homeless Advice Team on 024 76228099 to check vacancies. Application form completed by prospective resident and/or referral agency. Interview on a drop in basis Monday – Friday 09:00-12:30 and 13:30- 15:00
Call in or phone Mon-Fri 9am-5pm. Accommodation offered after discussion in which needs of applicant and rules are addressed. Require proof of ID, eg birth certificate, passport, driving licence, and risk assessment reports.