1. Application form completed on paper or online – support can be provided to help complete if self referral
2. Risk assessment (if being completed by another referring agency)
3. Interview and assessment completed once applicant has met all eligibility criteria
Named agency referrals only Mon-Fri 9am-5pm, self or agency referrals at other times. Complete referral form by phone. Interview at Incommunities Housing Options Team during office hours. Require proof of ID and income for Housing Benefit.
Phone 8am-11.30pm daily. Referral forms available at www.porchlight.org.uk/make-a-referral/. Require references and background information if applicant has been in contact with Probation, Social Services or other housing providers. Interview.
Phone or call in, 24 hours. Application forms completed with a member of staff followed by interview. Police check. Individuals on probation will require a probation referral with eOASYS reports if applicable.