Call in or phone, 24 hours a day (until 5pm on weekdays applicants should go via Taunton Homeless Persons Unit). Immediate interview if room available. Risk assessment. May require background information.
Phone daily 9am-8.30pm - may accept referrals later in emergency. Applicant/agency completes referral form prior to interview. Require proof of ID and background information about history of homelessness, offences, etc. If referring offenders or people with substance misuse issues a referring agency risk assessment may be required.
Phone Youthline Mon-Fri 9am-5pm who will assess whether referral into supported housing is appropriate and if so identify whether there is an appropriate vacancy in this or in other projects in Birmingham.
To make a referral you can telephone, drop in to our centre Monday-Friday 9am-5pm or email us. An application form must be completed by referral agency or the individual before interview. Risk assessment are always completed and we may require additional information to help us make our assessment. Referrals to supported houses via Initial Contact Team only.
Phone Mon-Fri 9am-5pm to give brief details so can assess suitability. If suitable, interview will be arranged either at Trelawn, in detox or in prison depending on need. Prefer applicants to have placement funding arranged.