Referrals are all assessed at Northern Devon Hub, then passed to the appropriate accommodation provider. The referral will be put on a waiting list.A time is arranged for the prospective service user to visit the accommodation and have an interview with two staff members where they will be assessed for suitability.
Phone daily 9am-8.30pm - may accept referrals later in emergency. Applicant/agency completes referral form prior to interview. Require proof of ID and background information about history of homelessness, offences, etc. If referring offenders or people with substance misuse issues a referring agency risk assessment may be required.
To make a referral you can telephone, drop in to our centre Monday-Friday 9am-5pm or email us. An application form must be completed by referral agency or the individual before interview. Risk assessment are always completed and we may require additional information to help us make our assessment. Referrals to supported houses via Initial Contact Team only.
Drop in at one of 4 day centres: North London Day Centre (221 Gray's Inn Road, WC1X 8RA); South London Day Centre (City of London Academy, Lynton Road, SE1 5LA); East London Day Centre (The City Academy, Homerton Row, Hackney E9 6EA); West London Day Centre (Kensington Aldridge Academy, 1 Silchester Road, W10 6EX)
Call in or phone Mon-Sat 8am-9pm, write for an application form or download it from the website. Form completed by applicant or referral agency prior to interview. Require proof of ID and any relevant background information.
Phone Mon-Fri 9am-5pm. Interview considers applicant's commitment and ability to participate in the programme. If no vacancies, placed on waiting list. Will help with claiming benefits, and getting ID and funding.
Phone or email to request an application form. Once completed this should be sent back where a decision will be made on the suitability of the applicant. Evidence of serial exclusion, description of support needs and details of ongoing support required.