Initial contact by phone Mon-Fri 9.30am-5pm. Need to speak to applicant as well as agency. If there is a vacancy and applicant meets referral criteria, place offered immediately. Referral form completed on phone.
Phone Mon-Fri 9.30am-5.30pm. Application form. Joint assessment and interview with housing and NEET project workers. May require additional information. Require proof of ID. Referrals through the 1st Base Housing Team based at the Woolwich Centre
Phone 24 hours. If applicant meets criteria and there is a vacancy, interview arranged, usually same day. If successful, move in immediately. Must have proof of ID eg passport. May require list of previous convictions.