Referrals can be emailed at any time. Assessments will be offered Monday to Friday between 10am and 4pm. Referral form can be requested via post or email. Applicants will ideally provide ID and proof of benefits (if available). References will be requested as part of the assessment process.
After referral is received, interview with 2 staff members. combined needs and risk assessment. Offer of room will be given within 12 -24 hours. If no room available then the applicant will be put on waiting list.
Phone Mon-Fri 10am-5pm for application form, completed by applicant and agency before interview. Need 2 proofs of ID, eg passport, bank statement, birth certificate, NI card, letter from GP/agency, and background information and proof of income and/or benefits.