Initial contact by phone Mon-Fri 9.30am-5pm. Need to speak to applicant as well as agency. If there is a vacancy and applicant meets referral criteria, place offered immediately. Referral form completed on phone.
Phone Youthline (0300 303 0099, 24 hours daily) which is operated by St Basils in partnership with 4 other organisations. Youthline is responsible for assessing the support needs of young people aged 16-25 in Birmingham and for arranging appropriate levels of support.
Phone Youthline Mon-Fri 9am-5pm who will assess whether referral into supported housing is appropriate and if so identify whether there is an appropriate vacancy in this or in other projects in Birmingham.