Phone daily 9am-8.30pm - may accept referrals later in emergency. Applicant/agency completes referral form prior to interview. Require proof of ID and background information about history of homelessness, offences, etc. If referring offenders or people with substance misuse issues a referring agency risk assessment may be required.
Phone daily 24 hours. Referrers will be directed to Salvation Army as first contact - 01904 416562. Salvation Army Early Intervention Team operate Mon-Fri. Pre-access interview (sometimes multi-agency) will be organised when a referral has been processed.
Phone Housing Options on 020 7361 3008 daily 9am-5pm or write. Application form completed by applicant and referral agency. Interview. May require additional information if applicant has complex needs.
Single Homeless Team who is the gatekeeper to this service. The referrers come self referral, housing options, outreach team, Community Mental Health Team, Probation Service, etc.
If homeless, individuals must present at the Housing Options office at West House, West Street, Newbury. West Berkshire Council will assess whether an individual is eligible for an emergency bed space, and whether they have a duty to provide a hostel placement. Any agencies wishing to refer their client to the hostel must also go through West Berkshire Council.