Phone daily 9am-8.30pm - may accept referrals later in emergency. Applicant/agency completes referral form prior to interview. Require proof of ID and background information about history of homelessness, offences, etc. If referring offenders or people with substance misuse issues a referring agency risk assessment may be required.
Phone Mon-Fri 9am-5pm for an application form, completed by applicant and referral agency prior to interview. Need proof of ID, eg letter from DWP with NI number or from other referral agency, and relevant reports.
Phone or call in Mon-Fri 8.30am-6pm, or email. Application form completed by referrer and/or prospective resident with help of staff if required. If appropriate, this is followed by needs and risk assessment at face to face interview.
Write, phone or call in Mon-Fri 9am-5pm. Application form. Interview arranged. Require background information from relevant agencies such as probation reports, history of convictions and risk assessments.
Call in, phone 24 hours daily, email or write. Application form completed by prospective resident. All applicants are police checked, takes up to 8 weeks. Interview assesses housing need, require proof of ID and proof of income.
Phone Mon-Fri 9am-4.30pm for application form, completed by applicant and referral agency prior to interview. Need as much background information as possible, including probation reports for ex-offenders.