Phone daily 24 hours. Referrers will be directed to Salvation Army as first contact - 01904 416562. Salvation Army Early Intervention Team operate Mon-Fri. Pre-access interview (sometimes multi-agency) will be organised when a referral has been processed.
Phone Mon-Sat 11.30am to 9pm. Referrals for applicants with a local connection accepted 11.30am-2.30pm, then referrals from adjoining areas. All applicants are risk assessed. Accommodation is normally for a maximum of 3 nights, or until suitable accommodation is available.
Referral to the HUB a time out or CYPS worker will then complete an assessment of needs this will then be authorised by the HUB co-ordinator and referred to pathway 1 or pathway 2 accommodation.
9am -5pm Mon - Fri