Write or phone Mon-Fri 9am-3.30pm. Application form completed by prospective resident and agency prior to interview. Require proof of ID and references/reports from landlords or any agencies that have provided support.
Phone Mon-Fri 9am-5pm. Out of hours emergency referrals via Burnley Borough Council, Hyndburn Borough Council and Pendle Borough Council only. Application form completed by referral agency and applicant.
Write, phone or call in Mon-Fri 9am-11.30pm, Sat & Sun 4.30pm-11.30pm. Application form. Interview. Allocation panel determine whether applicant accepted and their priority for moving in. May request additional background information.
Download referral form from website or phone Mon-Fri 10am-4pm for application form, completed by applicant and/or referral agency. Require proof of ID. eg birth certificate, driving licence, passport, benefits book, NI number, and relevant background information.