First come, first served basis. Entrance at 8pm. Last admissions at midnight. Those already using the service need to pre-book night by night in order to retain their bed. Even when full always find accommodation for additional single homeless women and vulnerable men.
Phone daily 9am-8.30pm - may accept referrals later in emergency. Applicant/agency completes referral form prior to interview. Require proof of ID and background information about history of homelessness, offences, etc. If referring offenders or people with substance misuse issues a referring agency risk assessment may be required.
Phone daily 24 hours. Referrers will be directed to Salvation Army as first contact - 01904 545096. Salvation Army Early Intervention Team operate Mon-Fri. Pre-access interview (sometimes multi-agency).
Eastern Hub referral form to be completed and sent to the SHOT. The prospective residents housing and support needs are assessed during a pre interview. If they meet the criteria they are placed on the waiting list.
Local connection policy is in operation within the City, as well as an agreed pathways for housing routes, initial priority given to those clients housed within Jimmy?s an exception request must be submitted to the City for applicants wishing to apply for housing outside of the agreed pathway. Referrals only accepted via Inform.