Referrals can be emailed at any time. Assessments will be offered Monday to Friday between 10am and 4pm. Referral form can be requested via post or email. Applicants will ideally provide ID and proof of benefits (if available). References will be requested as part of the assessment process.
After referral is received, interview with 2 staff members. combined needs and risk assessment. Offer of room will be given within 12 -24 hours. If no room available then the applicant will be put on waiting list.
Applicants should check website to ensure Drop In Zone is open before calling in to arrange an appointment. Application form. Initial housing advice interview. Further interview if criteria met. May require background information.
Call in or phone, 24 hours a day (until 5pm on weekdays applicants should go via Taunton Homeless Persons Unit). Immediate interview if room available. Risk assessment. May require background information.
Phone Mon-Fri 9am-5pm. Application form completed by prospective resident prior to interview. Require proof of ID. Carry out arson and violence checks. Require probation reports and psychiatric reports if appropriate. Two references required and checked.