Enquiries can be made at any time to the 24 hour helpline (0800 567 7699), however for referrals please call Monday to Friday between 9am – 5pm, if you are unable to do so you can call out of these hours and a scheduled call back will be booked to make a referral.
Referrals can also be completed and submitted online, details can be read here: https://www.porchlight.org.uk/commissioners-and-professionals/our-services/housing-and-homelessness-services
Places are allocated through Tunbridge Wells Borough Council's housing register. To register your interest, please make contact with Tunbridge Wells Borough Council. http://www.tunbridgewells.gov.uk/residents/housing/homeless-or-at-risk