Email firstname.lastname@example.org or phone 8am-6pm. Application form to be completed by applicant (with support of referring agency). Initial interview. Require proof of identification, for example, passport, benefits letter. Applicant must be eligible for housing benefit.
Phone Mon-Fri 9.30am-5.30pm. Application form. Joint assessment and interview with housing and NEET project workers. May require additional information. Require proof of ID. Referrals through the 1st Base Housing Team based at the Woolwich Centre
Email to check vacancies. Referral form available by email. Interview where possible or referring agencies can share full assessment. Our main referrers are Acton Homeless Concern, St Mungo’s and Ealing Soup Kitchen. We do not take self-referrals.
Referrals are only taken from partner referral agencies in Tower Hamlets: Whitechapel Mission, Health E1, Crisis Skylight, Providence Row, Praxis, Spitalfields Crypt Trust, Tower Hamlets Community Intervention Scheme, No First Night Out. Those needing shelter must first register at one of these agencies. The agency will then call our referral line to make a referral if appropriate.