Phone any time. Interview over the phone. Carry out risk assessment. Require as much background information as possible and proof of ID.
Currently Local Authority referrals only during COVID-19
Contact the Housing Solutions Team on the above number 24/7. Under 18s have to be referred via social services/Pathways/Response.
Phone Housing Solutions Team on 0800 234 6007 24 hours a day. Require proof of ID and income. Interview.
Phone Mon-Fri 8am-10.30am for application form, completed by applicant and referral agency before interview. Require proof of ID.