All applicants must register as homeless with Leicester Council. Call in to Phoenix House (address above, nb public access via Welford Place) Mon & Weds-Fri 9am-4pm, Tues 1pm-4pm, or phone Mon, Weds, Thurs 9am-5pm, Tues 1pm-5pm, Fri 9am-4.30pm or Sat 10am-1pm.
Email to check vacancies. Referral form available by email. Interview where possible or referring agencies can share full assessment. Our main referrers are Acton Homeless Concern, St Mungo’s and Ealing Soup Kitchen. We do not take self-referrals.
Phone Mon-Thurs 9.30am-4.30pm, Fri 9.30am-4pm for appointment. Referral and risk assessment form completed by referral agency. Professionals Meeting followed by referee Interview. May require additional information from mental health or learning disability services.
All referrals need to come through the MAS gateway. To be assessed for the MAS system client needs to speak with Manchester city council rough sleepers team, charities such as booth centre, barnabus, shelter, centre point and other temporary accommodations e.g. night shelters.