Phone Mon-Sat 11.30am to 9pm. Referrals for applicants with a local connection accepted 11.30am-2.30pm, then referrals from adjoining areas. All applicants are risk assessed. Accommodation is normally for a maximum of 3 nights, or until suitable accommodation is available.
Phone, call in to office daily 9am-5pm or email for application form, or apply online via website. Forms completed by referral agency and prospective resident. Interview to assess support needs and suitability. Require ID and proof of income for housing.
Named agency referrals only Mon-Fri 9am-5pm, self or agency referrals at other times. Complete referral form by phone. Interview at Incommunities Housing Options Team during office hours. Require proof of ID and income for Housing Benefit.