Phone daily 9am-8pm. Informal visit first, then application form completed before interview. Referral support form if an agency is involved. Decisions made at weekly team meeting.
Phone hostel 24 hours daily or call in at Housing Advice Centre, Wesley House, Corporation Street, St Helens Mon-Fri 9am-5pm. All applicants must be assessed by Housing Advice Centre. Need proof of benefits entitlement/income.