Applicants need to go to the Housing Advice Gateway for initial interview. Applicant put on Gateway system to be interviewed. External agencies can also make referrals via the Gateway system.
Interview, needs and risk assessments. Require proof of ID and background information from agencies involved with the applicant. Police vettings.
Referrals through the Housing Options Team or direct referrals.
Phone Mon-Fri 9am-4.30pm. Application form. Interview and risk assessment. Require proof of ID and reference.
Phone or call in Mon-Fri 9am-4pm. Require background information, particularly around criminal record, substance use and medical history.
Complete referral on Gateway through Housing Advice Centre or other professionals eg social workers. Require background information (previous housing history, substance use, mental health and offending issues) and proof of ID.