Phone Mon-Fri 9am-4.30pm. Application form. Interview and risk assessment. Require proof of ID and reference.
Phone Gateway Mon-Fri 9am-5pm for an appointment. Application form.
Phone or call in Mon-Fri 9am-4pm. Require background information, particularly around criminal record, substance use and medical history.
Complete referral on Gateway through Housing Advice Centre or other professionals eg social workers. Require background information (previous housing history, substance use, mental health and offending issues) and proof of ID.
Agencies should phone or call in Mon-Fri 9am-5pm or write. Application form. Interview. Require proof of ID. Prefer additional information and input from referral agency.
Interview, needs and risk assessments. Require proof of ID and background information from agencies involved with the applicant. Police vettings.
Call the Newcastle Gateway -Monday to Friday, 8.30am to 12 noon and 1pm to 4.30pm: 0191 277 1711.For further information please visit www.newcastle.gov.uk
Applicants need to go to the Housing Advice Gateway for initial interview. Applicant put on Gateway system to be interviewed. External agencies can also make referrals via the Gateway system.