Referrals are made through the East Suffolk Council housing needs teams and details are uploaded onto their HRS (Housing related services) system . Young person is then contacted invited to look around and attend informal interview.
Referrals can be emailed at any time. Assessments will be offered Monday to Friday between 10am and 4pm. Referral form can be requested via post or email. Applicants will ideally provide ID and proof of benefits (if available). References will be requested as part of the assessment process.
Initial contact by phone Mon-Fri 9.30am-5pm. Need to speak to applicant as well as agency. If there is a vacancy and applicant meets referral criteria, place offered immediately. Referral form completed on phone.
The most common way to refer is via the Inform website. If it is a self-referral, or the referring agency does not have access to inform, they can apply via the CHS website. Applications will be considered when a room becomes available. Suitable applicants will be invited for interview, and may bring the referrer/support worker or friend with them. Offers will be made by the multi-agency Allocations Panel.