Phone, call in to office daily 9am-5pm or email for application form, or apply online via website. Forms completed by referral agency and prospective resident. Interview to assess support needs and suitability. Require ID and proof of income for housing.
Call in, phone Mon-Fri 9am-5pm, complete a contact form on our website or email a form completed by the applicant (and referral agency if applicable). Interview, needs and risk assessment. Require proof of ID for eligibility for benefits, eg NI card, passport.
Phone 24 hours. If applicant meets criteria and there is a vacancy, interview arranged, usually same day. If successful, move in immediately. Must have proof of ID eg passport. May require list of previous convictions.