Phone Mon-Thurs 9.30am-4.30pm, Fri 9.30am-4pm for appointment. Referral and risk assessment form completed by referral agency. Professionals Meeting followed by referee Interview. May require additional information from mental health or learning disability services.
Referrals are made through the East Suffolk Council housing needs teams and details are uploaded onto their HRS (Housing related services) system . Young person is then contacted invited to look around and attend informal interview.