Application to be completed via HRS referral portal, a housing interview and needs and risk assessment will be set up, applicant must bring proof of income and Identification, staff will contact applicant up to 5 working days if success or unsuccessful.
Call in, phone Mon-Fri 9am-5pm, complete a contact form on our website or email a form completed by the applicant (and referral agency if applicable). Interview, needs and risk assessment. Require proof of ID for eligibility for benefits, eg NI card, passport.
Phone daily 8am-9pm for electronic Application form. Assessment conducted within 14 days, decision after a further 7 days. Background checks made with agencies which have previously worked with the person. Require proof of ID - NI card/passport. May require medical history and social reports if appropriate.