There is an agency referral form or for self referrals a form can be completed at an assessment point, where staff will be available to assist you. Assessment Points for each day will be displayed via this website: mainstayliverpool.org.uk Agency Referrals forms can be sent direct to the MainStay Team.
Call in, phone Mon-Fri 9am-5pm, complete a contact form on our website or email a form completed by the applicant (and referral agency if applicable). Interview, needs and risk assessment. Require proof of ID for eligibility for benefits, eg NI card, passport.
An initial enquiry for service is made to Birchwood, the young person is then invited in to interview/assessment at the Centre or one of our offsite offices. At this point the young person’s support needs/risk will be assessed. A decision can be made to either accommodate the young person, place them on our waiting list or sign post to other services.
We unfortunately do not take direct referrals. Referral applications can be made via Southampton City Council or No Limits. This is discussed at a housing panel, then an interview/ assessment. Require references and information including risk assessments from other agencies where appropriate.