Initial contact by phone Mon-Fri 9.30am-5pm. Need to speak to applicant as well as agency. If there is a vacancy and applicant meets referral criteria, place offered immediately. Referral form completed on phone.
Application to be completed via HRS referral portal, a housing interview and needs and risk assessment will be set up, applicant must bring proof of income and Identification, staff will contact applicant up to 5 working days if success or unsuccessful.