Phone daily 9am-8.30pm - may accept referrals later in emergency. Applicant/agency completes referral form prior to interview. Require proof of ID and background information about history of homelessness, offences, etc. If referring offenders or people with substance misuse issues a referring agency risk assessment may be required.
Email email@example.com or phone 8am-6pm. Application form to be completed by applicant (with support of referring agency). Initial interview. Require proof of identification, for example, passport, benefits letter. Applicant must be eligible for housing benefit.
Contact by phone 8am-6pm. Application form completed by potential resident and agency. Interviews GROW will carry out a substance use assessment and a separate housing assessment each lasting from 1hour to 90minutes
Phone Mon-Fri 9am-5pm. Interview considers applicant's commitment and ability to participate in the programme. If no vacancies, placed on waiting list. Will help with claiming benefits, and getting ID and funding.