Phone daily 9am-8.30pm - may accept referrals later in emergency. Applicant/agency completes referral form prior to interview. Require proof of ID and background information about history of homelessness, offences, etc. If referring offenders or people with substance misuse issues a referring agency risk assessment may be required.
All referrals need to come through the MAS gateway. To be assessed for the MAS system client needs to speak with Manchester city council rough sleepers team, charities such as booth centre, barnabus, shelter, centre point and other temporary accommodations e.g. night shelters.