Phone 24 hours. If applicant meets criteria and there is a vacancy, interview arranged, usually same day. If successful, move in immediately. Must have proof of ID eg passport. May require list of previous convictions.
Phone Mon-Fri 10am-5pm. Agency and applicant complete referral form. Interview. Referral agency must be able to guarantee move-on accommodation.
Phone LB Merton Housing Advice Team - 020 8545 3714 or 3715 regarding homeless people with support needs referrals. Application form. Interview.