First come, first served basis. Entrance at 8pm. Last admissions at midnight. Those already using the service need to pre-book night by night in order to retain their bed. Even when full always find accommodation for additional single homeless women and vulnerable men.
Phone daily 24 hours, but preferably 9am-5pm, to discuss referral and confirm eligibility. Application form. Interview. Require proof of ID, risk assessment from professional involved with applicant and background reports.
Phone Mon-Thurs 9.30am-4.30pm, Fri 9.30am-4pm for appointment. Referral and risk assessment form completed by referral agency. Interview. May require additional information from mental health or learning disability services.