Named agency referrals only Mon-Fri 9am-5pm, self or agency referrals at other times. Complete referral form by phone. Interview at Incommunities Housing Options Team during office hours. Require proof of ID and income for Housing Benefit.
If homeless, individuals must present at the Housing Options office at West House, West Street, Newbury. West Berkshire Council will assess whether an individual is eligible for an emergency bed space, and whether they have a duty to provide a hostel placement. Any agencies wishing to refer their client to the hostel must also go through West Berkshire Council.