1. Application form completed on paper or online - support can be provided to help complete if self referral
2. Risk assessment (if being completed by another referring agency)
3. Interview and assessment completed once applicant has met all eligibility criteria
Named agency referrals only Mon-Fri 9am-5pm, self or agency referrals at other times. Complete referral form by phone. Interview at Incommunities Housing Options Team during office hours. Require proof of ID and income for Housing Benefit.
Call in or phone 8am-4pm Mon-Fri. Interview. Can move in immediately if vacancy. If a resident has been in contact with other agencies (eg Social Services, Probation Service) the hostel will contact for background information.