Call in or phone Monday to Friday 8 - 10pm. Saturday and Sunday 10am - 10pm. All referral should be made via The Avenue by agencies. Any individuals self-referring will have their information added to The Avenue by staff on site.
Call in at Housing Options Mon-Fri 9am-5pm, at Council House, Corporation Street, Derby, contact no: 01332 640085. Will need to see a Housing Options worker and from there may be placed on the reserve list at Milestone House.
1. Application form completed on paper or online - support can be provided to help complete if self referral
2. Risk assessment (if being completed by another referring agency)
3. Interview and assessment completed once applicant has met all eligibility criteria
Call in or phone 8am-4pm Mon-Fri. Interview. Can move in immediately if vacancy. If a resident has been in contact with other agencies (eg Social Services, Probation Service) the hostel will contact for background information.