Phone daily 9am-8.30pm - may accept referrals later in emergency. Applicant/agency completes referral form prior to interview. Require proof of ID and background information about history of homelessness, offences, etc. If referring offenders or people with substance misuse issues a referring agency risk assessment may be required.
Operate from 2 January – 12 March 2018, from 2 April – 11 June 2018 and from 2 July – 10 September 2018. Referral via agencies or directly through 999 Club from Monday to Friday between 0900 and 1200. Identification and proof of benefits required.
Please do not visit project you need to call 0752 7192 161 to arrange a meeting and fill in application forms. Require details of any police records. Sennen Cottage won the excellent award for The Housing Justice Quality Mark.
Call in at Housing Options Mon-Fri 9am-5pm, at Council House, Corporation Street, Derby, contact no: 01332 640085. Will need to see a Housing Options worker and from there may be placed on the reserve list at Milestone House.
Call in at Midland Heart's Homeless Services Centre Mon-Weds & Fri 10am-6pm, Thurs 10am-2pm Thurs or phone 24 hours. Interview and assessment may be face to face, details may be taken by phone or referral form may be forwarded from eg Birmingham City Council Neighbourhood Office. New residents must make a claim for housing benefit on next working day. Initial referral of 28 days can be extended by 3 months subject to reassessment by Homeless Single Point of Access.