First Choice Service Centre is open from 8am until 8pm Monday to Friday and from 9am until 4pm on Saturdays call 0161 393 7117.If you have an emergency homelessness enquiry outside opening hours please call, 0800 988 7061.
If homeless, individuals must present at the Housing Options office at West House, West Street, Newbury. West Berkshire Council will assess whether an individual is eligible for an emergency bed space, and whether they have a duty to provide a hostel placement. Any agencies wishing to refer their client to the hostel must also go through West Berkshire Council.
Phone any time or call in at St Silas Church Building Mon-Fri 9am-5pm. Beds allocated on first come, first served basis. Need proof of ID and age eg benefit book, previous rent book. Application form completed at interview.